Your personal information matters to us. This Privacy Policy explains in full how jitalive collects, uses, and protects your data.
Jitalive (jitalive.ws) takes your privacy seriously. This privacy policy explains how we collect, use, and protect your personal information when you use our website, mobile app, and related services.
By using any jitalive service, you agree to this Privacy Policy. This policy is our Terms & Conditionsan integral part of . If you do not agree with this policy, we kindly ask that you refrain from using our platform.
This Privacy Policy applies to all users, registered members, and visitors of the jitalive platform. It has been drafted in compliance with applicable data protection laws in Bangladesh and all other countries where jitalive is accessed.
Jitalive collects various types of information that help us deliver the best possible experience. The categories of data we collect are detailed below.
Jitalive collects your information through a number of methods. We provide full details on each method below to ensure complete transparency.
| Collection Method | When it occurs | What information is collected |
|---|---|---|
| Registration Form | During account creation | Name, Email, Phone, Password |
| KYC verification | During identity verification | NID/Passport, Photo, Address |
| Transaction Processing | During deposit/withdrawal | Payment Method, Amount |
| Automatically collected | While using the platform | Cookies, IP address & device information |
| Customer Support | Support contact hours | Contact content & history |
Jitalive may also collect information from third-party social media platforms if you use social login. In such cases, only the information necessary for your account is collected.
Jitalive uses your data only for specific, legitimate purposes. Your information is never used against your interests. The primary purposes are outlined below.
Jitalive does not share your personal information with third parties, though limited information may be shared with specific third parties in certain defined circumstances.
In the event of a business merger or acquisition, user data may be transferred to the new owner. Users will be notified in advance if this occurs.
Jitalive uses cookies and similar tracking technologies on its website and app to enhance your browsing experience and ensure the platform functions properly.
You can manage cookies through your browser settings. However, disabling essential cookies may affect certain platform features. If you use the jitalive app, tracking can be managed through your device settings.
Jitalive employs industry-leading security measures to protect your data. We maintain multiple layers of protection to prevent unauthorized access, alteration, or destruction of your information.
Jitalive does not retain your data longer than necessary. Information is kept while your account is active and for a defined period after closure, as required by legal obligations.
| Data type | Retention period |
|---|---|
| Account Information | 5 years after account closure |
| Transaction Records | 7 Years (as required by financial regulations) |
| KYC Documents | 5 years after account closure |
| Log and access data | 12 Months |
| Customer support contact | 3 Years |
As a jitalive user, you have important rights over your own data. To exercise any of these rights, please contact our customer support team.
Jitalive strictly prohibits account registration and use of its services by anyone under the age of 18. We do not knowingly collect any information from minors.
If we become aware that personal data has been inadvertently collected from a minor, we will immediately close the associated account and delete the data. If you suspect a minor is using our platform, please contact our customer support.
Jitalive reserves the right to update this Privacy Policy as needed. If any significant changes are made, we will post a notice on the website and notify you at your registered email address.
Any updated policy takes effect from its publication date. Continued use of jitalive after changes are made will be considered your acceptance of the revised privacy policy. We recommend checking this page regularly.
Our multi-layered security system to protect user privacy
Every transaction and piece of personal data you share is protected with 256-bit SSL/TLS encryption. No third party can read your information in transit between your browser and our servers.
Every account on jitalive goes through a rigorous identity verification process. This prevents fake accounts and fraud, keeping all users' information secure.
Third-party security experts conduct regular audits of jitalive's systems. Any vulnerabilities identified are addressed immediately to keep your data protected at all times.
Jitalive never sells your personal information to advertisers or third parties. Your data is used solely for the purpose of providing our services.
From Account Settings, you can turn off marketing notifications, update your information, or delete your account at any time. You have full control over your data.
For any privacy-related questions or concerns, jitalive's customer support team is available entirely in Bengali. Reach us via live chat 24/7, seven days a week.
Protecting your privacy on jitalive is our responsibility. Register today on our safe and trusted platform and enjoy the best betting experience.